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Discussion topic: Handsets

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Avatar for Jb157
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This message was authored by: Jb157

Message posted on ‎16 Nov 2025 06:41 PM

Handsets

One of the handset on our sky q mini boxes is not working properly.

Button keeps sticking in.

if I contact sky, will they replace it free of charge?

 

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎16 Nov 2025 06:46 PM

Re: Handsets

Posted by a Superuser, not a Sky employee. Find out more
@Jb157 wrote:

if I contact sky, will they replace it free of charge?

Probably: https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment

 

Some reports on the forum of refusals.

I am just another Sky customer and my views are my own even if you don't like the answers
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