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Discussion topic: Had Sky Q installed on 10th of july this year. Have noticed in the last week. the TV screen is pixel

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This message was authored by: Phil8419

Had Sky Q installed on 10th of july this year. Have noticed in the last week. the TV screen is pixel

Sky Q now has pixels on the screen, despite being less than 3 months old. has to be Sky box , as other devices play clear on the same TV. Sky mini box picture is clear also. Any ideas?

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This message was authored by: PandJ2020

Re: Had Sky Q installed on 10th of july this year. Have noticed in the last week. the TV screen is p

Posted by a Superuser, not a Sky employee. Find out more

Have you tried powering the box off and back on again?  This oftens clears graphical gremlins.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Phil8419

Re: Had Sky Q installed on 10th of july this year. Have noticed in the last week. the TV screen is p

I have tried that but no joy. do you have a contact number to speak to Sky direct?

This message was authored by: PandJ2020

Re: Had Sky Q installed on 10th of july this year. Have noticed in the last week. the TV screen is p

Posted by a Superuser, not a Sky employee. Find out more

Click need more help? Here: https://www.sky.com/help/home

I am just another Sky customer and my views are my own even if you don't like the answers
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