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Discussion topic: HBO Max does not activate

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This message was authored by: mcluer

Message posted on ‎05 Aug 2026 12:12 PM

HBO Max does not activate

my software is up to date and we have ultimate TV

i think that the HBO max is not correctly provisioned

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Avatar for Laing1
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Superuser
This message was authored by: Laing1

Message posted on ‎05 Aug 2026 04:29 PM

Re: HBO Max does not activate

Posted by a Superuser, not a Sky employee. Find out more
@mcluer wrote:

my software is up to date and we have ultimate TV

i think that the HBO max is not correctly provisioned

@mcluer what Sky system do you have Sky Stream/Glass Sky Q or Sky+HD 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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This message was authored by: mcluer

Message posted on ‎11 Aug 2026 06:05 AM

Re: HBO Max does not activate

To fix this on the screen that has continue on also has a sign in using another email

i used this and used my sky email and pass word

this worked

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