Sky Q
0

Discussion topic: Ghosting in various apps.

Reply
SNOOKER73
What's this?
This message was authored by SNOOKER73 This message was authored by: SNOOKER73

Ghosting in various apps.

‎30 Oct 2024 11:20 AM

  • When watching programmes in some apps ghosting appears. WiFi also occasionally drops. We have had our master phone socket replaced by Openreach, but that hasn't made a difference. I think our router is possibly needing replaced as its about 8 years old.
Report post
Post 1 of 2
25 Views
Reply
0 Likes
Reply

All Replies

Chodley
What's this?
Superuser
This message was authored by Chodley This message was authored by: Chodley

Re: Ghosting in various apps.

‎30 Oct 2024 11:30 AM - last edited: ‎30 Oct 2024 11:30 AM

Posted by a Superuser, not a Sky employee. Find out more

This could be the pixellation issue affecting many people

 

A new version of the sky box software seems to have been released in the last 48 hours - not sure yet if it fixes it - what version is yours on?

Report post
Post 2 of 2
19 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion