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Discussion topic: Getting Sky Q need some information please.

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This message was authored by BCX9 This message was authored by: BCX9

Getting Sky Q need some information please.

Hi all just looking at getting skyQ

 

need some infomation if I may please.

 

  1.  Switch on Date - is this when the Q box is installed or when the account is live from the moment I can use the sky go app?
  2. I live in a flat - Would I need extra permissions before hand? there is a communial dish and I think the flat above me already ahs sky Q.
  3. obviously there are part charges, how is this worked out exactly? I know say the first payment comes out on the 14th day from switch on. but what is the default regular Direct Debit date?

Many thanks

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BCX9
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This message was authored by BCX9 This message was authored by: BCX9

Re: Getting Sky Q need some information please.

I have found the answer to point three after digging around and landing on youtube with a video explaining it.

 

still unsure on point one.

 

Point two, well I need to find the distribution point in the block. I have a feeling its in another cabinet. I found some info from another post of what is entailed.

 

Progress. if this is in the wrong section please move it.

 

Thanks

 

This message was authored by bob1234 This message was authored by: bob1234

Re: Getting Sky Q need some information please.

Posted by a Superuser, not a Sky employee. Find out more

@BCX9Point 2 not only do you need to find the distribution equipment you need permission from the "management agent" or equivalent for Sky to work on the equipment.

BCX9
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This message was authored by BCX9 This message was authored by: BCX9

Re: Getting Sky Q need some information please.

This is exactly what I thought.

I just needed clarification.

 

Thankyou.

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