Frozen mini box

[Ashtonstreet]

Anyone help with frozen mini box it's been stuck on accessibility message on how to make it easier to find and watch shows ???

[Mr+Flibbles+86]

Hi there @Ashtonstreet , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Laing1]

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@Ashtonstreet wrote:

Anyone help with frozen mini box it's been stuck on accessibility message on how to make it easier to find and watch shows ???

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@Ashtonstreet I have already posted this in your other thread that you started 

 try the following 

Press & hold 4 & 6 together to reset the remote to IR only and then see if you can dismiss the message 

the remote must have line of sight to the box for this.

then afterwwards press & hold 1 & 3 to re-pair the remote