Discussion topic: Faulry equiptment
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Message posted on 03 Jun 2025 07:42 AM
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Faulry equiptment
New sky Q installed yesterday. 3 boxes work fine. One works for about 3minutes then freezes with a faint burning smell. Unable to reset have to switch power of and on then works again for abour 3 mins.
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Message posted on 04 Jun 2025 12:00 PM
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Re: Faulry equiptment
Hi there @Eric46 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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