@NMDurham wrote:
I pressed factory reset and now I can't access anything including the plain blue screen! It constantly says No signal HDMI and to check the cable connection (done) and press source on your remote (nothing happens) Can anyone help?
Hi @NMDurham
Have you tried using your TV Set remote to cycle through the HDMI Inputs to find the one connected to the Q box.
Once you find which one it is reboot your Q box.
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)
note: some features may take up to 5 minutes to return.
Then Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.
