Error message when trying to watch recorded programmes
When I try to watch recorded programmes, I get the message "To watch this channel please upgrade your subscription". I can watch any live channel on SKY as I have the full package, but it is just my recorded programmes I can't watch. I have switched everything off for 5 minutes and re-started but I still have the same issue.
Have you mistakenly recorded in HD or UHD without subscribing to those add-ons?
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Re: Error message when trying to watch recorded programmes
No, I don't think that is the case. These are programmes which I have recorded for a few years and have never had a probelm before, in fact I watched one last night and it was fine. It was only this moring that the error message occured. Good suggestion though, thank you!
