0

Discussion topic: Error message saying problem with hard disk drive

Reply
This message was authored by Barkers1 This message was authored by: Barkers1

Error message saying problem with hard disk drive

A message came on a few days ago when I tried to pause live tv, saying that there is a problem with the hard drive. The same message comes on the screen when we try to access recordings, record a programme, pause or rewind live tv or watch programme from the start using iPlayer. 

Reply

All Replies

This message was authored by lettice This message was authored by: lettice

Re: Error message saying problem with hard disk drive

Posted by a Superuser, not a Sky employee. Find out more

Best bet would be to reset your hard drive.

 

Follow the advice in this Sky help article here;

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

- - - - - - - -
Sky Community Superuser
Sky Stream (2 pucks), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Error message saying problem with hard disk drive

Posted by a Superuser, not a Sky employee. Find out more

Almost certainly need a replacement box: https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

I am just another Sky customer and my views are my own
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion