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Discussion topic: Error code

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Avatar for Richard+Brokenshi
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This message was authored by: Richard+Brokenshi

Message posted on ‎11 Mar 2023 07:14 PM

Error code

Hi getting error code DSU_508

wont let me watch sky sports even though i have a subscription 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎11 Mar 2023 07:45 PM

Re: Error code

Posted by a Superuser, not a Sky employee. Find out more

@Richard+Brokenshi 

 

Taken from here:

https://helpforum.sky.com/t5/Sky-TV/Error-Codes-on-Sky-Q-and-Glass/ba-p/4017045

 

Unplug your Sky Q box from the mains and wait 30 seconds. Unplug all cables and your viewing card. Plug it all back in and go through the boot up process. If this doesn't work you may need to call for a refresh signal. 150 if you have Sky Mobile or Talk or the number under "Need more help" on this page - Sky Help | Sky.com

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