Error code 137

[Brendan72]

Hi,

For some reason I can't get any programs on my TV like rakuten,itv x , Disney or anything, I can get netflix only that I pay for,

When I go to rakuten it says error code 137, or itv X it says error at there end, 

Can anyone help ,

Thanks 

[Laing1]

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@Brendan72 wrote:

Hi,

For some reason I can't get any programs on my TV like rakuten,itv x , Disney or anything, I can get netflix only that I pay for,

When I go to rakuten it says error code 137, or itv X it says error at there end, 

Can anyone help ,

Thanks 

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@Brendan72 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions