@pudgey wrote:
I've booked a engineer visit due to house move but can't remember the date he's coming
@pudgey Afraid you are not contacting Sky's customer services on here, this is a customer to customer forum where customers help each other. You will need to perservere and contact Sky
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
