Discussion topic: Engineer no show
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Message posted on 03 Apr 2023 05:28 PM
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Engineer no show
Engineer was due to install tv (dish etc) between 12 - 5. At 4.30 I rang Sky as I was getting concerned. Told that the engineer was unable to access the property due to building work!!! What building work? Utter nonsense! I was offered another appointment in 6 days time. Does anyone know the quickest way to complain and escalate this as its pure lies from them.
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Message posted on 03 Apr 2023 05:48 PM
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Re: Engineer no show
@Daz2023 wrote:
Engineer was due to install tv (dish etc) between 12 - 5. At 4.30 I rang Sky as I was getting concerned. Told that the engineer was unable to access the property due to building work!!! What building work? Utter nonsense! I was offered another appointment in 6 days time. Does anyone know the quickest way to complain and escalate this as its pure lies from them.
@Daz2023 the link below shows you how to make a complaint
https://www.sky.com/help/articles/how-to-make-a-complaint
I may be a Sky Superuser but I am still just a Sky customer
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