@Sami241
If you are new to the forum, or this is your first post, then welcome to the Community which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.
Asked how? Was it an email and did it address you by your name or "Dear customer "?
I presume you no longer have proof of posting it back?
▪️I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
