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Discussion topic: EMtronics TV and sky Q remote issues

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This message was authored by: Faith13

EMtronics TV and sky Q remote issues

My SQ remote control won't sync with my EMtronics TV properly. I can change the channels on sky etc usually but the sky Q remote doesn't let me switch the TV on/off or control the volume and my voice control on the remote has also stopped working. I'm tired of using two remotes and I would like to be able to access voice control again. I have tried to repair my Sky Q remote but it keeps saying can't find this tv/ tv not compatible but it does show up as an option  on the list. Any ideas would be greatly appreciated as this has been doing my head in for nearly a year. Thanks in advance! 😊

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This message was authored by: TimmyBGood

Re: EMtronics TV and sky Q remote issues

Posted by a Superuser, not a Sky employee. Find out more

@Faith13 wrote:

Any ideas would be greatly appreciated as this has been doing my head in for nearly a year. 


I'm afraid that the best idea is to purchase a recognisable brand name television.

 

Pairing the Q remote to the Q box is not the same thing as trying to get a Q remote to control television power and volume: the former should work without the latter.

 

https://www.sky.com/help/articles/setting-up-q-remote 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Chodley

Re: EMtronics TV and sky Q remote issues

Posted by a Superuser, not a Sky employee. Find out more

Yeah the voice thing is unrelated. Suggests maybe a problem with the remote. Are you holding the button down?

 

Ref the TV, is the exact model shown in the list?

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