0

Discussion topic: EMtronics TV and sky Q remote issues

Reply
This message was authored by: Faith13

EMtronics TV and sky Q remote issues

My SQ remote control won't sync with my EMtronics TV properly. I can change the channels on sky etc usually but the sky Q remote doesn't let me switch the TV on/off or control the volume and my voice control on the remote has also stopped working. I'm tired of using two remotes and I would like to be able to access voice control again. I have tried to repair my Sky Q remote but it keeps saying can't find this tv/ tv not compatible but it does show up as an option  on the list. Any ideas would be greatly appreciated as this has been doing my head in for nearly a year. Thanks in advance! 😊

Reply

All Replies

This message was authored by: TimmyBGood

Re: EMtronics TV and sky Q remote issues

Posted by a Superuser, not a Sky employee. Find out more

@Faith13 wrote:

Any ideas would be greatly appreciated as this has been doing my head in for nearly a year. 


I'm afraid that the best idea is to purchase a recognisable brand name television.

 

Pairing the Q remote to the Q box is not the same thing as trying to get a Q remote to control television power and volume: the former should work without the latter.

 

https://www.sky.com/help/articles/setting-up-q-remote 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Chodley

Re: EMtronics TV and sky Q remote issues

Posted by a Superuser, not a Sky employee. Find out more

Yeah the voice thing is unrelated. Suggests maybe a problem with the remote. Are you holding the button down?

 

Ref the TV, is the exact model shown in the list?

This message was authored by: TIM186

Re: EMtronics TV and sky Q remote issues

Remote not working need a replacement

 

 

 

This message was authored by: Laing1

Re: EMtronics TV and sky Q remote issues

Posted by a Superuser, not a Sky employee. Find out more

@TIM186 wrote:

Remote not working need a replacement

 

 

 


@TIM186 Try resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
Reply