Discussion topic: Do you know if you can cancel 1 sky Q mini box
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Message posted on 27 Oct 2023 07:39 PM
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Do you know if you can cancel 1 sky Q mini box
Our sky q mini box isn't working. I was wondering if you can cancel one at anyone time or if the holder of the main sky box can block the sky q mini
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Message posted on 27 Oct 2023 07:47 PM
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Re: Do you know if you can cancel 1 sky Q mini box
@Megan28 wrote:
Our sky q mini box isn't working. I was wondering if you can cancel one at anyone time or if the holder of the main sky box can block the sky q mini
hi @Megan28
SKY miniboxes are covered by a single multiscreen subscription - if the multiscreen sunscription is canceled all minis would need to be returned.
The subscription does not control individual mini boxes
Mini boxes, however, rely totally on the main box to be able to work .
There can be many reasons for mini boxes not working - one of which can be that Main box needs a reboot
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