Discussion topic: Do you have to have a new box to run UHD

This message was authored by: TomL88 · ‎24 Sep 2023

Hi

I've got a 4K uhd tv but my sky q box won't allow me to watch anything in UHD, no option to change from 1080p, is there a new box I have to get to be able to watch it in UHD.

This message was authored by: Laing1 · ‎24 Sep 2023

@TomL88 wrote:

Hi

I've got a 4K uhd tv but my sky q box won't allow me to watch anything in UHD, no option to change from 1080p, is there a new box I have to get to be able to watch it in UHD.

@TomL88 sounds like you may have the original 1TB box which is not capable of UHD have a look at the link below as under Sky Q software it explains the different box models

https://www.sky.com/help/articles/sky-software-updates

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

Discussion topic: Do you have to have a new box to run UHD

Do you have to have a new box to run UHD

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