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Discussion topic: Disney + showing error code 1026

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This message was authored by: Sur1

Disney + showing error code 1026

Try to open Disney + on Sky Q and showing 

"We are having a problem.Please exit the app and try again

Error code:1026 -Auth_sevice_init_failure"

i have done all these for 1 week and this is still the same. Have also rebooted the SKY Q box few times.. 

Anyone git an idea what's going on???

Thanks

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This message was authored by: MightyQuinn

Re: Disney + showing error code 1026

Posted by a Superuser, not a Sky employee. Find out more

Hi @Sur1   I would start by power rebooting your broadband router to refresh its DNS.

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