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Discussion topic: Disney + showing error code 1026
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This message was authored by: Sur1
Message posted on 21 Jun 2026 12:22 AM
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Disney + showing error code 1026
Try to open Disney + on Sky Q and showing
"We are having a problem.Please exit the app and try again
Error code:1026 -Auth_sevice_init_failure"
i have done all these for 1 week and this is still the same. Have also rebooted the SKY Q box few times..
Anyone git an idea what's going on???
Thanks
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This message was authored by: MightyQuinn
Posted by a Superuser, not a Sky employee.
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Message posted on 22 Jun 2026 10:52 AM
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Re: Disney + showing error code 1026
Hi @Sur1 I would start by power rebooting your broadband router to refresh its DNS.
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