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Discussion topic: Disney plus

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This message was authored by: Crane2bird

Disney plus

I cannot log in.  This is for the with ads free add on to my sky package. My account is activated but when i try and log on I see an 8 digit number from the QR code you need to scan but the code will not work. I have tried a dozen times. 

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This message was authored by: Jason-

Re: Disney plus

Posted by a Sky employee

Hello @Crane2bird, thanks for taking the time to join our Community and make your first post! 😊

We're sorry you're having problems logging into Disney+ now that this is included in your TV package and has been activated. I'll send you an invite to a private chat shortly and we can help you get things sorted.
 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason-

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