Disney + not working

[Nelia1]

Disney + keeps turning itself off on my Sky Q. Refreshed apps but didn’t help  Any advice how to fix this issue?! 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Nelia1]

Many thanks. I've followed some on line threads & advice and actually got it working again. 

[My+Cheese]

I also have the same issue with Disney plus disconnecting through Sky Q.

I've recently just had full fibre fitted so am surprised that this is happening.