Disney Plus asking to subscribe

[deetodd]

Have activated Disney Plus on Sky Q box and gone to the Disney App went to Disneyplus/begin put in the 8 digit code and put in my email address and asked me to create an account and then proceeded to take me through the subscription options with Disney Plus and want my banking details. No where could I see the Sky option. What have I done wrong as don't want to pay Disney if I have it free with Sky?

[Brill+Gill]

Hi @deetodd, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

[KPTM]

Hi I'm also having the same issue how to fix??

[Tracker21]

Same issue and with prime

[MCHENERY]

I am also having the same issue with not seeing the free linked Sky option. Please could you escalate my post to the Community Messaging team.

Thanks

Malcolm