Disney + Netflix not working

[Ablb2426]

Disney + and Netflix not working. The apps load but when I choose something to watch, the app either shuts down or says 'there is something' wrong. I have updated the box but still not working? 

[Tom-W19]

Hi Ablb2426

I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Greenfingers001]

Update – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂