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Discussion topic: Disgusting service

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This message was authored by: Cravenite

Message posted on ‎02 Sep 2026 03:20 PM - last edited: ‎02 Sep 2026 04:56 PM by Community Manager

Disgusting service

No Sky Sports, no Catch up or Planner.

Sky said it was a viewing card issue, after 2 attempts to send a new card one arrived. Still didn't work. They now say box is out of date, so book engineer to fit new Sky Q. Today. Apparently he is busy, so not coming. Booking time was 12 till 5. Found out after 3. [removed]

There Robot has now messaged me saying they are coming Friday afternoon.

 

Moderator Actions: removed inapproriate language

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎02 Sep 2026 03:24 PM

Re: Disgusting service

Posted by a Superuser, not a Sky employee. Find out more

@Cravenite 

The engineer was probably held up at an earlier job therefore delaying or cancelling later appointments. There's nothing the engineer or Sky can do to magic up another engineer unfortunately. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
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Sky customer since 2001
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Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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