Discussion topic: Discovery +

This message was authored by: Snuggles24_ · ‎23 Dec 2024

Hi there, I have forgotten my password to sign into Discovery +. I have tried three times for you to send me a temporary password, but I have received none of them, not even in my junk mail . I need you to send the temporary password so I can sign into Discovery Plus + Many Thanks Steve

This message was authored by: ozsat · ‎23 Dec 2024

Discovery+ send the password reset link - not Sky.

@Snuggles24_ wrote:
Hi there, I have forgotten my password to sign into Discovery +. I have tried three times for you to send me a temporary password, but I have received none of them, not even in my junk mail . I need you to send the temporary password so I can sign into Discovery Plus + Many Thanks Steve

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SkyQ Silver bundle (V2 2TB with UHD/HDR + two minis) in Sky region #71 (Oxford) using VirginMedia Gig1 Fibre (1.2Gbps/100Mbps).

This message was authored by: lettice · ‎23 Dec 2024

As above.

The password comes from Discovery, not Sky..

Have a read of the help here, but you can also talk to Discovery with the messaging at the bottom right of that linked page, by selecting the contact us button.

https://helpforum.sky.com/t5/forums/replypage/board-id/skyq/message-id/681308

From what we see on here from other customers, Discovery support are usually pretty helpful.

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Discussion topic: Discovery +

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