Discovery +

[Susie10]

Discovery plus is part of my package and isnt working keeps saying retry but go to app and says it cant be fixed at the minute try later! Ive been trying a week now!

[oldfella]

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@Susie10 wrote:

Discovery plus is part of my package and isnt working keeps saying retry but go to app and says it cant be fixed at the minute try later! Ive been trying a week now!

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Hi @Susie10 

Are you following the correct procedure?

https://www.sky.com/help/articles/sky-marketplace-subscribe-to-discovery-plus

[Susie10]

Hi. Thankyou yes I've done that and get this message saying there's a fault and try again later.

[oldfella]

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@Susie10 wrote:

Hi. Thankyou yes I've done that and get this message saying there's a fault and try again later.

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Hi @Susie10 

Try clearing all Cookies and history on your browser and then try again.