24 Jun 2023 07:20 PM
Unable to download and watch Discovery+ on my Sky Q box. I select the app from the apps menu, select get discovery+, confirm that I am ok with the terms and conditions and then get "We'll be back soon. Something went wrong, but we're working on this. Please try again later. MYSKY_2304".
I try again later and get the same message!! Does anyone know how to fix this please??
25 Jun 2023 09:39 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
29 Jun 2023 07:39 PM
Hi,
I am getting the same error when I am trying to sign up for discovery plus.
Any help appreciated !
01 Jul 2023 06:24 AM
Hi, have you got this resolved yet please? I am still getting the same error.
01 Jul 2023 07:55 AM
Not resolved yet. Have been told it's a known issue and should hopefully be resolved when they roll out the next box updates. Just have to wait.
06 Jul 2023 07:29 PM
I am having the same issue when trying to access Paramount plus, any help appreciated
10 Aug 2023 08:05 AM
Still doing it paying for sky cinema and can't use the content ! Joke
10 Aug 2023 11:28 AM
Appreciate this won't cheer you up but mine has now randomly started working. Haven't done anything different just logged on and it worked.
11 Dec 2023 08:07 PM
Did anyone get a solution to this? I've been trying for days and keep getting the same error
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