Discovery+ and MYSKY_2304 error

[BemusedHoopla]

Unable to download and watch Discovery+ on my Sky Q box. I select the app from the apps menu, select get discovery+, confirm that I am ok with the terms and conditions and then get "We'll be back soon. Something went wrong, but we're working on this. Please try again later. MYSKY_2304". 

I try again later and get the same message!! Does anyone know how to fix this please??

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[JHuss]

Hi,

I am getting the same error when I am trying to sign up for discovery plus. 

Any help appreciated !

[JHuss]

Hi, have you got this resolved yet please? I am still getting the same error.

[BemusedHoopla]

Not resolved yet. Have been told it's a known issue and should hopefully be resolved when they roll out the next box updates. Just have to wait. 

[Des8412]

I am having the same issue when trying to access Paramount plus, any help appreciated 

[Scoop1982]

Still doing it paying for sky cinema and can't use the content ! Joke 

[JHuss]

Appreciate this won't cheer you up but mine has now randomly started working. Haven't done anything different just logged on and it worked.

[ElBoogie]

Did anyone get a solution to this? I've been trying for days and keep getting the same error