0

Discussion topic: Disconnected

Reply
This message was authored by: Kilcully18

Disconnected

The sky box's keep disconnecting from the internet even though I have very good fiber broadband connection this is happening intermittently and was happening before I got the fiber  this is so annoying  I have to keep resetting the router and the main sky box also the 2 mini box's 

😡😡

Reply

All Replies

This message was authored by: Me134

Re: Disconnected

Posted by a Superuser, not a Sky employee. Find out more

@Kilcully18 wrote:

The sky box's keep disconnecting from the internet even though I have very good fiber broadband connection this is happening intermittently and was happening before I got the fiber  this is so annoying  I have to keep resetting the router and the main sky box also the 2 mini box's 

😡😡


Sounds like a weak wifi signal, any chance you can wire the Q box to the router or an extender/booster?

**********************************************************
Not a Sky employee
**********************************************************
Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access with MLO enabled, main Deco hardwired to Max hub

Reply