Delivery of sky q mini box

[Gary1967234]

I have subscribed to a mini box for a tv upstairs a week ago. No mini box arrived. Anyone know how long this normally takes?

[oldfella]

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@Gary1967234 wrote:

I have subscribed to a mini box for a tv upstairs a week ago. No mini box arrived. Anyone know how long this normally takes?

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Hi @Gary1967234 

Are you sure that you haven't just Subscribed to Q Multiscreen ?  This is the monthly subscription to use mini boxes and tablets etc.

Unless you make it clear when you order Q Multiscreen it doesn't necessarily come with a mini.  These are supplied on loan for a one off upfront cost.  You can try negotiating with Sky as the first mini may be supplied at no cost.