0

Discussion topic: Deleted Netflix app by accident

Reply
This message was authored by JoMorton This message was authored by: JoMorton

Deleted Netflix app by accident

Hi my Netflix on sky q kept spinning. I refreshed my apps now all my apps have disappeared Netflix Amazon prime bbc iPlayer etc.  how do I add these all back on.  Thanks in advance 

Reply

All Replies

This message was authored by Laing1 This message was authored by: Laing1

Re: Deleted Netflix app by accident

Posted by a Superuser, not a Sky employee. Find out more

@JoMorton wrote:

Hi my Netflix on sky q kept spinning. I refreshed my apps now all my apps have disappeared Netflix Amazon prime bbc iPlayer etc.  how do I add these all back on.  Thanks in advance 


@JoMorton Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

although it can take up to 24 hours for the refresh of apps to work 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion