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Discussion topic: Daily reboot to correct black screen

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This message was authored by: Neil125

Daily reboot to correct black screen

Sky Q screen black on start up. Ive powered off / on, this clears it but then it happens again everytime. Ive updated software, checked all cables but it keeps happening. My Sky Q box is over 5 years old, maybe it needs changing?

Anyone else had this problem?

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This message was authored by: Me134

Re: Daily reboot to correct black screen

Posted by a Superuser, not a Sky employee. Find out more

@Neil125 wrote:

Sky Q screen black on start up. Ive powered off / on, this clears it but then it happens again everytime. Ive updated software, checked all cables but it keeps happening. My Sky Q box is over 5 years old, maybe it needs changing?

Anyone else had this problem?


https://helpforum.sky.com/t5/Sky-Q/Sky-Q-has-to-be-reset-every-time-I-turn-on/m-p/5275098#M735293

 

No, you don't need a new box, don't accept one if you contact them, it won't help.

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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub

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