This discussion topic has been answered Discussion topic: Cube box not working
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Message posted on 27 Jan 2024 08:43 PM
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Sky cube box not working Green light on but cannot access TV guide. Tried vatteriws in remote and reboot Blue light only coming up on box for about 30 secs then disappears Checked lead to TV and to cube box and all seems ok.I also noticed when reboot the box is pretty much silent,normally it's quite noisy on a reboot.My sky Internet is working just fine just for info.
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Message posted on 28 Jan 2024 11:17 AM
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@Powell2812 wrote:
Sky cube box not working Green light on but cannot access TV guide. Tried vatteriws in remote and reboot Blue light only coming up on box for about 30 secs then disappears Checked lead to TV and to cube box and all seems ok.I also noticed when reboot the box is pretty much silent,normally it's quite noisy on a reboot.My sky Internet is working just fine just for info.
@Powell2812 you say you have checked the HDMI lead but have you tried a new HDMI lead
another thing to try is when the box is showing the green light try pressing the following on your remote
press the home button followed by 1080 then the home button again
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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Message posted on 28 Jan 2024 11:17 AM
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@Powell2812 wrote:
Sky cube box not working Green light on but cannot access TV guide. Tried vatteriws in remote and reboot Blue light only coming up on box for about 30 secs then disappears Checked lead to TV and to cube box and all seems ok.I also noticed when reboot the box is pretty much silent,normally it's quite noisy on a reboot.My sky Internet is working just fine just for info.
@Powell2812 you say you have checked the HDMI lead but have you tried a new HDMI lead
another thing to try is when the box is showing the green light try pressing the following on your remote
press the home button followed by 1080 then the home button again
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Message posted on 28 Jan 2024 02:35 PM
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Re: Cube box not working
Just got it to work My daughter plugged her Nintendo switch on and kept the hdmi lead out School girl error.Thanks for your help though,much appreciated.All good now and working just fine.
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