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Discussion topic: Continue watching!

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This message was authored by Petzhou This message was authored by: Petzhou

Continue watching!

Can I just say the continue watching feature is the most frustrating feature ever!!!!

Records programmes you have only glanced at, records programmes you don't want and have never even looked at. Refuses to delete programmes even when you've gone through the whole process of fast forwarding each of them, then gone almost to the end and left it to run out in ' real' time. It just drives me mad!! I've three local football matches on iplayer that just won't (Removed) no matter what I do. It's a dog!!!!

 

Moderator note:  Removed inappropriate language

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This message was authored by CarlW2020 This message was authored by: CarlW2020

Re: Continue watching!

Weird. I have never had any of those problems.

 

"Records programmes you have only glanced at..."

No. 

 

"..records programmes you don't want and have never even looked at."

No. 

 

"Refuses to delete programmes"
You can delete any programme at any point. You don't need to have watched the whole thing.

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- Zen Broadband
- Sky Q 1TB box with Signature, Ultimate & Cinema
- "I'm not small, I'm fun-size"
This message was authored by nigea99 This message was authored by: nigea99

Re: Continue watching!

Posted by a Superuser, not a Sky employee. Find out more

@Petzhou wrote:

Can I just say the continue watching feature is the most frustrating feature ever!!!!

Records programmes you have only glanced at, records programmes you don't want and have never even looked at. Refuses to delete programmes even when you've gone through the whole process of fast forwarding each of them, then gone almost to the end and left it to run out in ' real' time. It just drives me mad!! I've three local football matches on iplayer that just won't (Removed) no matter what I do. It's a dog!!!!

 

Moderator note:  Removed inappropriate language


hi @Petzhou 

 

The continue section of recordings on SKY Q is indeed flakey & my general advice to customers is that unless you really know the programme is the one you want at the right point then don't use it.

 

I sometimes find it points to an episode I have watched & deleted or to the next episode when I haven't completed  watching the current one - both of these can cause downloads to start when not wanted.

 

I rarely use it. 

 

You need to be aware that it is not actually recordings but pointers - which is one reason why you can't delete from there  as such.

 

One way you may be able to clear some entries is first of all make sure you have deleted the episode then go to recordings - manage - deleted & select Delete forever . This may work but is not always guaranteed. (You can do this without watching an episode to the end)

 

As I say my advice is use with extreme caution - otherwise ignore it

 

BTW Similar errant behaviour can also happen to the buttons above thumbnails in the 'Most Recent' section - so again use these with caution - my advice here is to scroll down & use the buttons below the thumbnails

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