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Discussion topic: Contacting Sky
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This message was authored by: Laing1
Posted by a Superuser, not a Sky employee.
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I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
Message posted on 17 Jan 2024 05:17 PM
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Re: Contacting Sky
@ferry1949 wrote:
yes, on 10th December and given 90 days to return goods but then email was received demanding goods returned by 26th February which is NOT 90 days so not according to the Sky contract.
@ferry1949 if you cancelled both then you will have 2 seperate contracts one for broadband and one for your TV and this may be where the different dates are coming in to it and the advisor has only advised you for the date of one of the contracts
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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