0

Discussion topic: Connectivty Problems

Reply
This message was authored by: bssn

Connectivty Problems

I can turn my TV on using my Samsung controls, but there's no picture?

I can't get my TV switched on using my Sky handset.

my Skybox appears to be connected there's a Green light?

so I NEED some help Please

Thanks 

Jane

Reply

All Replies

This message was authored by: Laing1

Re: Connectivty Problems

Posted by a Superuser, not a Sky employee. Find out more

@bssn wrote:

I can turn my TV on using my Samsung controls, but there's no picture?

I can't get my TV switched on using my Sky handset.

my Skybox appears to be connected there's a Green light?

so I NEED some help Please

Thanks 

Jane


@bssn are there any messages on the screen when theres no picture


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
Reply