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Discussion topic: Connectivty Problems
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This message was authored by: bssn
Message posted on 08 Feb 2026 12:37 PM
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Connectivty Problems
I can turn my TV on using my Samsung controls, but there's no picture?
I can't get my TV switched on using my Sky handset.
my Skybox appears to be connected there's a Green light?
so I NEED some help Please
Thanks
Jane
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This message was authored by: Laing1
Posted by a Superuser, not a Sky employee.
Find out more
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
Message posted on 08 Feb 2026 06:40 PM
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Re: Connectivty Problems
@bssn wrote:
I can turn my TV on using my Samsung controls, but there's no picture?
I can't get my TV switched on using my Sky handset.
my Skybox appears to be connected there's a Green light?
so I NEED some help Please
Thanks
Jane
@bssn are there any messages on the screen when theres no picture
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
Reply
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