Discussion topic: Connectivity
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Message posted on 20 Nov 2025 11:42 AM
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Connectivity
Both my Sky Q and minibox are constantly dropping off our broadband network. Our network provider has provided a seperate network for the devices, but it is still happening. Can anybody help?
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Message posted on 20 Nov 2025 01:24 PM
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Re: Connectivity
@Robbiep wrote:
Both my Sky Q and minibox are constantly dropping off our broadband network. Our network provider has provided a seperate network for the devices, but it is still happening. Can anybody help?
Hi @Robbiep
Assuming it is not Sky Broadband.
On 3rd party Broadband (if using WiFi) your Q box must connect using SSID and password for the 2.4 Ghz band.
Minis using WiFi must connect by WPS to the main Q box. They will not connect 3rd party WiFi.
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