2

Discussion topic: Connection

Reply
This message was authored by Toon+Rob This message was authored by: Toon+Rob

Connection

My sky q box connection to the Internet (not with sky for Internet) keeps dropping out...any suggestions?

Best Answers
This message was authored by Quoman7 This message was authored by: Quoman7 Answer

Re: Connection

Posted by a Superuser, not a Sky employee. Find out more

@Toon+Rob wrote:
My sky q box connection to the Internet (not with sky for Internet) keeps dropping out...any suggestions?

Hi @Toon+Rob Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?

-------------------------------------------------------------------------
I used to have superpowers… But a therapist took them away.

View this Answer within the discussion

Reply

All Replies

This message was authored by Quoman7 This message was authored by: Quoman7 Answer

Re: Connection

Posted by a Superuser, not a Sky employee. Find out more

@Toon+Rob wrote:
My sky q box connection to the Internet (not with sky for Internet) keeps dropping out...any suggestions?

Hi @Toon+Rob Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?

-------------------------------------------------------------------------
I used to have superpowers… But a therapist took them away.
Toon+Rob
Topic Author
This message was authored by Toon+Rob This message was authored by: Toon+Rob

Re: Connection

That seems to have sorted it! Thank you

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion