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This message was authored by: Toon+Rob

Connection

My sky q box connection to the Internet (not with sky for Internet) keeps dropping out...any suggestions?

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This message was authored by: Quoman7 Answer

Re: Connection

Posted by a Superuser, not a Sky employee. Find out more

@Toon+Rob wrote:
My sky q box connection to the Internet (not with sky for Internet) keeps dropping out...any suggestions?

Hi @Toon+Rob Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?

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This message was authored by: Quoman7 Answer

Re: Connection

Posted by a Superuser, not a Sky employee. Find out more

@Toon+Rob wrote:
My sky q box connection to the Internet (not with sky for Internet) keeps dropping out...any suggestions?

Hi @Toon+Rob Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?

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I used to have superpowers… But a therapist took them away.

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This message was authored by: Toon+Rob

Re: Connection

That seems to have sorted it! Thank you

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