Connection with sky mini box and broadband

[Georgiamai]

We've moved into a new house and had to upgrade our broadband box- only one of our mini boxes will connect with our main sky q box but our other one won't. We had problems with our internet connection so had to get a booster, however the wifi drops with two of the tvs

and also on our phones. 

[Brill+Gill]

Hi @Georgiamai, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141