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Discussion topic: Connecting multiple Sky Q Mini Boxes

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This message was authored by: Starskyuk

Connecting multiple Sky Q Mini Boxes

Hello.

 

im trying to connect 4 (maximum amount to one sky Q box) sky Q Mini boxes to my main box. My WiFi is with Virgin but I can only connect two boxes. I have WiFi extenders and a 1GB plan with Virgin but still can not connect all 4 boxes. This has been going on for days. Sometimes no boxes will connect and another time, 2 will connect.

 

do I need an engineer out?

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This message was authored by: TimmyBGood

Re: Connecting multiple Sky Q Mini Boxes

Posted by a Superuser, not a Sky employee. Find out more

@Starskyuk 

 

Only two Mini boxes can be in use simultaneously (despite Sky permitting the possession of four at a subscription address) : that's a hard limit built into the Q platform since launch a decade ago.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Invisiblename

Re: Connecting multiple Sky Q Mini Boxes

Posted by a Superuser, not a Sky employee. Find out more

@Starskyuk  Also your Virgin WiFi is irrelevant as the mini boxes connect directly to the main Sky Q box via its own internally generated WiFi network.

I am just another Sky customer!
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