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Discussion topic: Conectivity problem

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This message was authored by Val12345 This message was authored by: Val12345

Conectivity problem

TV shows conectivity problems using sky mini q

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This message was authored by Laing1 This message was authored by: Laing1

Re: Conectivity problem

Posted by a Superuser, not a Sky employee. Find out more

@Val12345 wrote:

TV shows conectivity problems using sky mini q


@Val12345 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then 

rebooting your mini box

as the mioni box gets it's signal from the main box


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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