Complaints email address

[DonnaJ1984]

I have been trying for over a week to.obtain an email address to raise a complaint to Sky but to no avail!

I have tried to raise complaints via the phone but all thee do is open the complaint and then instantly close it as resolved!

I have found the b2b complaint email but they won't accept a non business complaint!

Please help, otherwise I will have to go direct to the Ombudsman, as they just keep.closing down any complaint I make via the phone.

The service with Sky has massively dropped in the past months. An advisor actually told me that the UK agents are all being made redundant and the calls will all go overseas to call centres. Big mistake Sky. Your service used to be excellent! 

[Mark39]

There's no email address specifically for complaints. 

Contact options for complaints here: https://www.sky.com/help/articles/how-to-make-a-complaint

[PandJ2020 · Accepted solution]

Use this form: https://www.sky.com/help/articles/how-to-make-a-complaint

This is a customer to customer forum...  If you want to detail your issue we'll chime in if you want...

[DonnaJ1984]

Thank you both, I have have used your link and raised it that way 😀

Not holding out much hope but here goes!