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Discussion topic: Colour issue with Sky box

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This message was authored by Jspencer00 This message was authored by: Jspencer00

Colour issue with Sky box

Turned on the Sky box after about 12 hours away, the screen is now only red, blue and black. Everything else is technically working (I can navigate between channels and the sound is fine) but the colour is completely off. Switched to a different HDMI cable but no luck. Any ideas? 

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Jspencer00
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This message was authored by Jspencer00 This message was authored by: Jspencer00

Re: Colour issue with Sky box

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This message was authored by Invisiblename This message was authored by: Invisiblename

Re: Colour issue with Sky box

Posted by a Superuser, not a Sky employee. Find out more

@Jspencer00  Have you tried restarting your Sky Q by turning the power off, waiting 30 secs, the power back on?

I am just another Sky customer!
This message was authored by Johnsky This message was authored by: Johnsky

Re: Colour issue with Sky box

I had a similar issue on my box today . 

Only thing I found that sorted it out after doing all the on /off shake it all about nonsense is changing the the picture mode on my TV . It's a hisense TV and the only picture mode that solves it is film.    As I cycle throught the picture modes like sport,vivid,film ect the only one that displays the sky picture is the film mode .

Give it a go may solve it for you 

This message was authored by Chodley This message was authored by: Chodley

Re: Colour issue with Sky box

Posted by a Superuser, not a Sky employee. Find out more

That looks like a TV issue to me. Do other devices (in the same port) work ok?

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