09 Mar 2024 11:10 PM
Turned on the Sky box after about 12 hours away, the screen is now only red, blue and black. Everything else is technically working (I can navigate between channels and the sound is fine) but the colour is completely off. Switched to a different HDMI cable but no luck. Any ideas?
09 Mar 2024 11:12 PM
10 Mar 2024 06:27 AM
Posted by a Superuser, not a Sky employee. Find out more@Jspencer00 Have you tried restarting your Sky Q by turning the power off, waiting 30 secs, the power back on?
10 Jan 2025 10:57 PM
I had a similar issue on my box today .
Only thing I found that sorted it out after doing all the on /off shake it all about nonsense is changing the the picture mode on my TV . It's a hisense TV and the only picture mode that solves it is film. As I cycle throught the picture modes like sport,vivid,film ect the only one that displays the sky picture is the film mode .
Give it a go may solve it for you
11 Jan 2025 08:44 AM
Posted by a Superuser, not a Sky employee. Find out moreThat looks like a TV issue to me. Do other devices (in the same port) work ok?
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