@Chris+Clay
Try a box reboot which will be power off for at least 30 seconds, then power back on. When the blue 'Q' stops pulsating wait another 30 seconds before pressing the 🏠 button.
▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
