@Graham311
How do you know it was Sky and were offering a cheaper price? I agree with @PandJ2020 in that it was likely a scam.
They try to obtain sufficient information to be able to order expensive mobile devices under your name which Sky innocently deliver.
The scammers would then recontact you (again claiming to be Sky) saying they've made a mistake and to send it to a (non Sky) address. If you did that they then have the device and you have the bill.
They are very cunning. They may send packaging to post the item (to them) or even send a 'courier' to collect it.
See this link
https://www.sky.com/help/articles/account-takeover
With any calls from 'Sky' (especially unexpected calls) if the caller asks for your previously agreed telephone password to confirm you're the account holder (which I would expect a genuine Sky agent to do) initially give an INCORRECT one on purpose.
If the caller doesn't challenge it then you know it'll likely be a scam call.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
