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Discussion topic: Changing to SkyQ

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This message was authored by: Meady1965

Changing to SkyQ

Hi, I am due to have my standard Sky TV updated to SkyQ. However, I have recordings on my old Sky box of my child on a tv show that I wish to keep. Sky customer services have told me that I can keep the old Sky box with the recordings on them. 
can someone just confirm to me if I can still activate thr old box further down the line once SkyQ has been installed as the old Sky box will be disconnected

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This message was authored by: nigea99

Re: Changing to SkyQ

Posted by a Superuser, not a Sky employee. Find out more

@Meady1965 wrote:

Hi, I am due to have my standard Sky TV updated to SkyQ. However, I have recordings on my old Sky box of my child on a tv show that I wish to keep. Sky customer services have told me that I can keep the old Sky box with the recordings on them. 
can someone just confirm to me if I can still activate thr old box further down the line once SkyQ has been installed as the old Sky box will be disconnected


hi @Meady1965 

 

Whilst you can keep the old box, you cannot play any recordings on it once the account is switched.

 

Your only option is to copy onto a DVD , HDD recorder ,  Computer or similar that accept the analogue outputs that SKY HD have, before you switch

 

As an aside, you may, also, wish to read some notes I have made for people considering switching from SKY +/HD to SKY Q

SKY +/HD to SKY Q 

 

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