@RyanAub wrote:
Can't download catch up tv, says I need to upgrade. I've tried changing the download format and it still doesn't work
Hi @RyanAub
Did you change the format in preferences?
It's best to change your Download preference to SD in Home - Settings - Setup - Preferences.
This needs to done on the main Q box.
Then if you want to download any HD content from free to air channels (BBCHD ,ITVHD etc) you can select HD in the All formats tab of the content . This will change the format for that particular download only but still leave your format to SD in preferences.
