Cant sort favourites

[HEA666]

Hello, just switched tv on tonight & sky was on a start up page, so something must have happened or updated. Some of my favourites have gone, I re added them but now I can not sort them. The option is no longer there to sort into an order. Also I noticed one of my scheduled recordings has gone. Ive re added it but now wont do series link, when its on every night. Can someone help please. Thank you

[Daniel0210]

@HEA666 

First thing to usually try is rebooting the main Sky Q box. 
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button

[HEA666]

Super thank you. Thats worked 😊