11 Jan 2025 10:12 PM
I can't get past Step.2 when setting up Sky mini box. It asked me to push a button on my main box until it flashes and when I do that,.it still stays on this message
11 Jan 2025 10:14 PM
Posted by a Superuser, not a Sky employee. Find out more
@Ricardo76 wrote:
I can't get past Step.2 when setting up Sky mini box. It asked me to push a button on my main box until it flashes and when I do that,.it still stays on this message
Hi @Ricardo76
Reset your mini remote by pressing and holding 7 & 9 together on the remote until it’s led flashes four times.
This will set it to infrared which will work all Q boxes. However the remote must be pointed directly at the mini box.
Switch your mini box back on and you then you should be able to get past step 2
Once you get the mini working make sure that you are pointing your remote at the mini box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.
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