Discussion topic: Cant Access Catchup, but broadband is ok
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Message posted on 25 Nov 2024 12:45 PM
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Cant Access Catchup, but broadband is ok
Hi
Is anyone else having problems with Catchup TV? Ever since Saturday I havent been able to access some online sevives. My broadband internet connection is ok - voice search, iPlayer and Netflix are working ok - but nothing else. I've reset my wifi and Sky Q box, and I've even tried other wifi networks and a cable connection, but still no luck.
is there anything else i can do?
Flarkey
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Message posted on 26 Nov 2024 09:06 AM
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Re: Cant Access Catchup, but broadband is ok
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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