@WilliamBrown wrote:
I cannot watch sky Atlantic which is part of my package.
As the default download quality is set to HD (high Definition) not SD then if you don't have the HD add on, when you try to download and watch you are prompted to upgrade (i.e. take out the HD subscription)
You, probably, just need to change your download preference to SD
Main Menu -> Settings -> Setup -> Preferences
(Please note this setting can only be set on the Main box)
